Water service line inventory

The United States Environmental Protection Agency (EPA) has published the Lead and Copper Rule Revisions (LCRR) in continued efforts to protect public health.

The City of Spring Hill is compliant with the original Lead and Copper Rule and is currently working to meet the newest requirements. The revisions require that all water providers maintain an inventory of all service line materials used in the city.

We’re asking our water customers to tell us what material your water service line is made of, which only takes 10 minutes. The identification process is simple, and all the information you need is provided below.

What is the purpose of the survey?

Due to a mandate from the federal government, we’ve launched a survey to identify the construction material of every service line (e.g., the pipe that brings water to your home or business,) for every building that receives water service from the City of Spring Hill.

There is no detectable lead in the City of Spring Hill's drinking water when it leaves the treatment plant. Additionally, the City does not have any lead pipes. This survey is to identify the material of the customer-owned pipes.

How is the service line material data being gathered?

We are using several methods to help identify the material type of customer service lines including an extensive review of existing records. Currently, the City is asking for Spring Hill water customers living in homes constructed in or before 1986 to complete a survey.

Do I need to complete the survey? 

We are asking City of Spring Hill water customers who live in homes constructed in or before 1986 to fill out a survey about their water service line. The EPA banned the use of lead in water service lines in 1986. Buildings constructed after 1986 do not have lead service lines. Not all buildings constructed in or before 1986 have lead materials in the water service line, but there is a chance. Please complete the survey regardless of your service line material.

We request that surveys are completed by September 1, 2024.

This survey is for City of Spring Hill water customers only. Spring Hill residents who receive water from WaterOne or Water District 7 are encouraged to check with their water provider regarding their compliance with the LCRR.

How to complete the survey

You will complete the survey through Jotform, a secure survey platform. Below are step-by-step instructions on where you can locate and how to identify the material of your service line. We answer frequently-asked questions at the bottom of this page.

Identify your service line material

Step 1:  Find your service line. The service line may be visible where it comes into the building, such as in the basement, where it connects to the premise plumbing. Identify the material of the pipe that enters the house through the foundation floor or wall.

Step 2: Gather a key, coin, or flathead screwdriver, and a strong refrigerator magnet. Carefully scratch the pipe with the key or coin. Do not use a knife or other sharp tool. Be careful not to make a hole in the pipe. If the pipe scratches easily and turns a shiny silver color, the pipe may be lead or galvanized steel. Copper pipes will have the color of a penny.

Step 3: Place the magnet against the pipe. If the magnet sticks, the pipe is galvanized steel. The magnet will not stick to lead, copper, or plastic pipes.

Step 4: Share your findings by completing the Spring Hill Service Line Survey. You will also be asked to include your address and account number located at the top of your water bill.

Service line examples

The service line is the pipe that connects your home or building to the water main. Service lines can be made of lead, copper, galvanized steel, or plastic. Below are some sample images and descriptions to help you identify the material of your service line.