A water service line is the pipe that connects the water main to your home or building’s inlet. Service lines may be made of copper or other materials such as galvanized iron or steel, plastic, brass, or lead. If any portion of the pipe is made of lead, it is called a lead service line (LSL).

If you live in a home built in or before 1986, we ask that you please complete the survey even if you do not have a lead service line.

We prefer that residents complete the survey online for optimum efficiency. Residents who prefer to complete the form on paper may print the form, fill it out, and return it to City Hall.

Water customers may reach out to Public Works to request assistance. In some cases, the City may be able to identify your material by photo. Select “unknown” on the survey and upload a photo of the service line. Water customers who do not complete the survey will be listed as “unknown”. The EPA now requires us to send customers with lead or unknown service lines an annual letter with notice of the health effects of lead exposure and waterline replacement opportunities.

Lead is a toxin that poses serious health risks, and infants, young children, and pregnant people are particularly vulnerable to lead exposure. Lead service lines and plumbing materials (including solder, fixtures, and faucets) are the most common sources of lead in a home’s drinking water. Galvanized iron or steel pipe can pose a risk if it has ever been connected downstream of a lead service line, as lead can attach to the inner surface of galvanized steel and be released into drinking water over time. For more information on the health effects of lead visit the Environmental Protection Agency’s (EPA) website.

If you find that you have a lead service line, the City will be able to provide you with more information regarding replacement of your water line. The City's water treatment reduces the risk of corrosion, however, replacing the lead service line is the best way to ensure lead does not leach into the drinking water. Utilize resources provided by the EPA and the CDC to reduce the risk of lead exposure.